Continuous Service Improvement (CSI)

The Code Manager is committed to operating in a transparent way, listening to feedback and continuing to improve the services we offer.  ​

These pages will provide an overview of Code Manager Performance, an opportunity to provide feedback through forms or to participate in surveys.​

​We will also include roadmaps for system enhancements and other documentation relating to improvements in the services we offer.

This page contains the schedule and contents of REC Portal releases. Contents of the below table will be updated from time to time.
Release Number Release Date Functional Change Title Portal Area Description
T2.2 15/12/2021 File Validation Performance Assurance  Most Performance Assurance Report files have a valid ‘file extension’ defined in the Performance Assurance Report Catalogue. This change enforces these rules. E.g. a .txt file cannot be uploaded for a report which should only be a .csv file.
Continous Service Improvement Page Continous Service Improvement (CSI) Addition of a Portal Page which hosts content and functionality related to CSI
Request for Information (RFI) Performance Assurance Giving the ability for the Code Manager to add RFIs to REC parties performance assurance space, including due dates and allowing parties to respond.
Activity Log Performance Assurance Giving the ability for the Code Manager to add Activities (e.g. adding future Annual Maintenance schedule) to REC parties performance assurance space, including due dates and allowing parties to respond.
T2.3 26/01/2022 TBC TBC TBC
T2.4 23/02/2022 TBC TBC TBC

Portal Feedback Form

This form is here for Portal Users to submit feedback regarding the portal functionality. This can be to highlight ineffective UX (user experience) or suggestions for enhancements. Any defects should be directed to us by raising a ticket via the Service Desk.