ERIN is here to answer your REC Questions
We are pleased to announce the launch of our Artificial Intelligence (AI) tool “ERIN”.
Do you have questions about the REC? For instance:
- What is an Alternative Change Proposal, and how can I raise one?
- Where do I find the REC process for resolving an erroneous switch?
- What are the REC rules on sealing pliers?
- As a Supplier, what mandatory submissions do I need to make to the REC Code Manager?
ERIN provides a new, quicker way to find the information you need. Simply type in your question and ERIN will search the Retail Energy Code and supporting documents in seconds to provide you with a tailored answer.
Click here to ask ERIN your questions.
Note, answers are colour coded - red, amber, green. Green means the source for the answer has been verified. If an answer has been provided but the source has not been verified, it will be coloured amber and the answer should be treated with caution. Where ERIN cannot find the answer in the REC, the response will be coloured red.
We are continuously refining the tool, so please do click on the thumbs up or thumbs down icons displayed alongside the answers given, to tell us how useful you find ERIN’s answers to your questions.