How can we improve these interactions?
You told us that you would like scheduled meetings and face-to-face sessions so we are considering the way we plan our OAM catch-ups with you. We are looking to offer optional face-to-face meetings during the year including some training and educational sessions. More details will be available from your OAM and via communications.
You also said you would like targeted information specific to the role that your organisation plays in the REC – we’ve taken that on board and are reviewing our communications and engagement to ensure you get what you need. Future enhancements to the REC Portal will allow you to subscribe to topics of interest which you will be notified about when they are produced. In the meantime, we are investigating others ways we can categorise documentation and ways we can proactively update you of relevant updates.