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Web Content Article · Created By paul rocke On 30-Dec-2022 12:54
30/12/2022 EES Issue - Unprocessed ERDA Files The Electricity Enquiry Service (EES) Service Provider has reported an issue whereby the MPAS (ERDAs) files from 29 December 2022 have not been...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 11:15
The Theft Charter was developed to ensure a consistent approach by Energy Suppliers to the identification of vulnerability whilst undertaking meter tampering investigations. When a customer is...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 11:14
See also: Schedule 7- Energy Theft Reduction The Energy Theft Tip off Service (ETTOS) is a service operated to report suspected theft of gas and electricity. Annex 1 of REC Schedule 7 Energy Theft...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 12:20
On 17 February 2022, the REC Code Manager hosted a virtual workshop to gather feedback from Portal Users about User Experience (UX) on the REC Portal. Including presenters and other Code Manager...
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Knowledge Base Article · Created By galina sokolovskaia On 09-Jan-2023 16:12
RECCo and the REC Code Manager hosted a workshop on 12 December 2022 to give an overview of the REC Party Qualification Process, Metering Party Accreditation Process and access to REC Enquiry...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 12:33
On 09 June 2022 (14:00 - 15:30), the REC Code Manager hosted a virtual webinar to inform REC stakeholders about changes to the Secure Data Exchange Portal taking effect from REC V3.0 go-live on 18...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 14:54
The Code Manager hosted a webinar on 04 October 2022 focused on Change Proposal R0047. The aim of this event was to provide the opportunity for impacted stakeholders to ask questions of the REC...
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Knowledge Base Article · Created By galina sokolovskaia On 09-Jan-2023 16:11
RECCo and the REC Code Manager hosted a workshop on 07 December 2022 to walk through the Switch Meter Reading exceptions process within Schedule 30 – Resolution of Consumer Facing Switching and...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 12:28
On 19 May 2022, the REC Code Manager hosted a virtual webinar to update stakeholders on the progress of implementing Market Stabilisation Charge arrangements into the REC, including updates to the...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 12:31
On 07 June 2022, the REC Code Manager hosted a virtual webinar to inform REC stakeholders about the Change Proposals due to be implemented into the Retail Energy Code in the scheduled release of 30...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 12:33
On 20 June 2022 (14:00 - 15:30), the REC Code Manager hosted a virtual webinar to inform REC stakeholders about changes to the Electricity Enquiry Service (EES) and Gas Enquiry Service (GES) taking...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 12:35
On 28 June 2022 (10:00 - 11:30), the REC Code Manager hosted a virtual webinar to inform REC stakeholders about changes to switching processes taking effect from REC V3.0 go-live on 18 July 2022. ...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 15:03
The Code Manager is hosting a series of metering obligation training sessions. Contents Gas Metering Obligations Electricity Metering Obligations Metering in the REC Gas Metering Obligations This...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 15:07
The Code Manager hosted a webinar on 11 November 2022 to provide a demonstration of new Performance Assurance Dashboards due for implementation in November 2022. The Dashboards are designed to...
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Knowledge Base Article · Created By galina sokolovskaia On 09-Jan-2023 16:13
The REC Code Manager has developed a Theft Estimation Methodology (TEM) and, using this methodology, calculated an estimated volume of GB energy theft. A webinar was held on Tuesday 13 December to...
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Knowledge Base Article · Created By galina sokolovskaia On 17-Jan-2023 11:04
The Code Manager held a webinar on 11 January 2023 to discuss REC Change Proposal R0015 (Remote Communication Obligations on Electricity Advanced Meters). In its decision to send back R0015, Ofgem...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 12:29
On 26 May 2022, the REC Code Manager hosted a virtual webinar to inform REC stakeholders about changes to Performance Assurance within the REC that were required as a result of the implementation...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 12:34
On 22 June 2022 (10:30 - 11:30), the REC Code Manager hosted a virtual webinar to inform REC stakeholders about changes to the REC Data Specification taking effect from REC V3.0 go-live on 18 July...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 12:37
On 29 June 2022, the REC Code Manager hosted a virtual webinar to inform DNO/IDNO REC Parties and relevant REC Service Providers in relation to the EES and ERDS SLA reporting. This session was held...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 14:55
The Code Manager hosted a webinar on 06 October 2022 to look at the Performance Assurance Annual Report. The purpose of the workshop was to go through key messages from the report and highlight the...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 15:08
The Code Manager hosted a drop-in session on 18 November 2022 to give parties and service providers the opportunity to raise any questions that they had following the implementation of...
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Web Content Article · Created By amelia bray On 27-Jan-2023 13:51
27/01/2023 NEW Podcast Published Our latest monthly podcast is out. This month we discuss how the consumer is put at the heart of what we do and how the new Citizen’s Advice Change Proposal will...
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Web Content Article · Created By amelia bray On 25-Jan-2023 09:20
25/01/2023 Portal Release Implemented HTML Editor - Full Version There was a successful portal release on 24 January 2023. The below details have been deployed in this release. Name: T3.4.5 and...
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Knowledge Base Article · Created By galina sokolovskaia On 20-Jan-2023 16:58
The Code Manager hosted a Performance Assurance Webinar on 12 January 2023 and focused on: • Performance Assurance overview – risk monitoring approach and how we interact with Parties •...
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Knowledge Base Article · Created By galina sokolovskaia On 20-Jan-2023 16:48
The REC Code Manager hosted a webinar on the February 2023 REC Release, which provided participants with the opportunity to learn about what is in scope of the release, who is impacted and where to...
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Web Content Article · Created By amelia bray On 18-Jan-2023 14:50
23/01/2023 Notice: Portal Release - Update HTML Editor - Full Version There will be a portal release on 24 January 2023. The below table details what is being deployed into this release. Name:...
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Knowledge Base Article · Created By galina sokolovskaia On 29-Dec-2022 11:02
All domestic Suppliers acquiring a domestic supply point are required to pay a charge to the losing Supplier, when wholesale prices fall considerably below a wholesale price cap index. This charge...
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Web Content Article · Created By amelia bray On 20-Jan-2023 10:14
20/01/2023 Headline Report Published - REC Change Panel The Code Manager has published the Headline Report following the meeting of the REC Change Panel meeting held on 17 January 2023. Headline...
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Web Content Article · Created By paul rocke On 31-Aug-2021 15:12
24/01/2022 Sign up to the REC Weekly Bulletin Have you signed up to receive the Code Manager's Weekly Bulletin emails? Sent every Friday, these Bulletins collate all the relevant news that you need...
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Knowledge Base Article · Created By galina sokolovskaia On 29-Dec-2022 11:07
Ofgem (the Office of Gas and Electricity Markets) is the regulator for the energy market throughout Great Britain. Its stated purpose is to protect energy consumers by ensuring they are treated...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Jan-2023 11:07
REC Data Specification Users were invited to register for our application program interface (API) workshop on 23 January at 10:00. As part of our continuous effort to improve our systems, we...
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Knowledge Base Article · Created By galina sokolovskaia On 12-Dec-2022 17:07
The REC Baseline Statement is a list of each of the distinct documents that form the Retail Energy Code. It provides the following information about each document: Document type (e.g. Schedule,...
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Knowledge Base Article · Created By galina sokolovskaia On 13-Dec-2022 14:29
See also: Green Deal The Green Deal Central Charge Database (GDCC) is a web interface as described in the GDCC Service Definition which facilitates the creation and administration of Green Deal...
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Knowledge Base Article · Created By galina sokolovskaia On 29-Dec-2022 12:39
The Master Registration Agreement (or MRA) was the industry code setting out obligations on Electricity Suppliers and Distribution Network Operators, primarily to facilitate the effective customer...
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Knowledge Base Article · Created By galina sokolovskaia On 29-Dec-2022 12:38
The Supply Point Administration Agreement (or SPAA) was the industry code setting out obligations on Gas Suppliers and Gas Transporters, primarily to facilitate the effective customer switching...
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Knowledge Base Article · Created By galina sokolovskaia On 12-Dec-2022 17:08
The Code Manager publishes a Stakeholder Engagement Strategy, setting out its plan for collaborative working with all REC stakeholders. The Stakeholder Engagement Strategy consists of a set of...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 12:04
See also: REC Schedule 30 - Resolution of Consumer-Facing Switching and Billing Problems Background and context The Consumer-Facing Switching and Billing Issues (CFSB) Schedule sets out the rules...
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Knowledge Base Article · Created By galina sokolovskaia On 30-Dec-2022 12:04
The Domestic Premises Indicator (DPI) is required by the Central Switching Service (CSS) to identify domestic premises. The indicator is held within CSS and is updated by the Registered...
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Web Content Article · Created By paul rocke On 13-Jan-2023 10:07
13/01/2023 Ongoing GES Issue - Delay in Updates to Information The Gas Enquiry Service (GES) Service Provider has reported a delay with information becoming visible within GES Online and the Supply...
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Knowledge Base Article · Created By james rees On 30-Dec-2022 12:43
The Code Manager hosted a webinar on 30 September 2022 which focused on the recommendations for change to the Secure Data Exchange Portal and identified a number of areas for further user input in...