Key Documents

PCW and Supplier Best Practice Guidance

V1.0

Communication and Engagement Plan

V1.0

REC V2 Schedules

REC V3 Baselined Documents

REC Portal User Guide

April 2022

Introduction to the REC Code Manager for PCWs

Webinar

Introduction to the REC Code Manager for PCWs

Slides

Consumer Switching Journey for PCWs

V1.0

Consumer Switching Journey Process Map - Standard

V1.0

Consumer Switching Journey Process Map - Best Practice

V1.0

API Documentation

EES API Technical Specification (CSS Programme)

V3.1.0

Xoserve Supply Point Switching API Documentation

29th April 2022

Access to Enquiry Service Information

Entry and Exit User Guide

April 2022

Service User Categorisation and Assessment

V3.0

Entry Assessment Forms

V1.0

User Guides

EES User Guide (Third Parties) 

V1.0

Ofgem REL Seminar Slides

V1.0

Ofgem REL Seminar FAQs

V1.0

Ofgem REL seminar video (part 1)

V1.0

Ofgem REL seminar video (part 2)

V1.0