Podcasts
April 2024 Extraordinary REC Release
Paul Rocke is joined by Holly Law as they discuss the changes about to be implemented in the April 2024 Extraordinary Release on 12 April 2024. (8 minutes)
Listen Now Get the TranscriptIntroduction to the REC Webinar
Paul Rocke is joined by Amelia Bray as they discuss the upcoming Introduction to the REC Webinar taking place on 25 April 2024. To view the full list of topics and register your interest click here. (4 minutes)
Listen Now Get the TranscriptEnergy Theft Detection Incentive Scheme
Paul Rocke is joined by Nirav Vyas as they talk about the Energy Theft Detection Incentive Scheme (TDIS) as we approach the latest key milestones in the TDIS calendar. (6 minutes)
Listen Now Get the TranscriptFebruary 2024 REC Release
Paul Rocke is joined by Holly Law as they explore the Change Proposals about to be implemented in the REC Release scheduled for 23 February 2024. (7 minutes)
Listen Now Get the TranscriptUpdates on Key Change Proposals
Paul Rocke is joined by Samantha Briggs, Caroline Freimuller and Harriet Truss to provide an overview of some of the key Change Proposals that the REC Change Team is working on, spotlighting two examples of changes that will have significant benefits for consumers. (9 minutes)
Listen Now Get the TranscriptECOES Suggestion Box
Paul Rocke is joined by Sarah Mower from C&C Group, the service provider of the Electricity Enquiries Service. In this podcast, they discuss the ECOES Suggestion Box (located under the users icon in the top right of the screen), and some of the suggestions that users of the EES have written in with. (8 minutes)
Listen Now Get the TranscriptREC Portal UX Project Overview
Paul Rocke and Cassie Robinson give an overview of the recently launched project to review the User Experience across the REC Portal and the Digital Navigator. (7 minutes)
Listen Now Get the TranscriptDecember 2023 Extraordinary REC Release
Paul Rocke and Holly Law explore the Change Proposals to be implemented in the December 2023 Extraordinary REC Release. (9 minutes)
Listen Now Get the TranscriptIntroducing ERIN
Paul Rocke and Roz Timperley discuss ERIN: the newest addition to the REC Digital Navigator. (5 minutes)
Listen Now Get the TranscriptDeep Dive Into REC Change Improvements
Sam Briggs and Holly Law delve deeper into the improvements the REC Code Manager is looking to introduce to the Change process that were presented at the Change Improvements webinar. (4 minutes)
Listen Now Get the TranscriptREC Code Release - November 2023
Paul Rocke and Holly Law discuss the Change Proposals to be implemented in the REC Release on 03 November 2023 (6 minutes)
Listen Now Get the TranscriptIntroduction to REC Change Improvements
Paul Rocke and Holly Law discuss the work being carried out by the Code Manager to improve the REC Change Process (5 minutes)
Listen NowREC Committees Overview and Member Appointments
Paul Rocke discusses the role of the REC Committees, following the appointment of the new Members in September 2023 (6 minutes)
Listen Now Get the TranscriptPodcast Relaunch and Communications Refresh
Paul Rocke, of the REC Code Manager, discusses plans to refresh REC Communications as the Code marks its second anniversary (6 minutes)
Listen Now Get the TranscriptJune 2023 REC Release
Paul Rocke and Steve Brennan (REC Release Manager) provide an overview of the upcoming June 2023 REC Release (5 minutes)
Listen NowThe New Metering Audit Scheme
Paul Rocke is joined by David Haddock from Wilcock Consultants to discuss the Metering Audit Scheme and the impacts on Metering Parties (7 minutes)
Listen NowThe Codes Roadmap
Paul Rocke is joined by Beth Brown from our Technical Services team to discuss what the Codes Roadmap is and the changes that stakeholders can expect to see (6 minutes)
Listen NowREC and the Role of the Consumer
Paul Rocke is joined by Sue Jackson, our Consumer advocate to discuss how the consumer is put at the heart of what we do and how the new Citizen’s Advice Change Proposal will impact Consumers (10 minutes)
Listen NowREC Performance Assurance Overview
Anton Moden joins us to discuss all things Performance Assurance and provides an update on the Performance Assurance service (5 minutes)
Listen NowWant to hear more?
Click here to access all previous podcasts from the REC Code Manager.