August 2024 Extraordinary REC Release

Paul Rocke explores the Change Proposals about to be implemented into the next Code Release on 23 August 2024.

If you have any questions on this Release, please email enquiries@recmanager.co.uk. (6 minutes)

Annual Rating 

Paul Rocke is joined by Amy Crowe-Lamont as they explore the Annual Rating activities that are to take place in the coming months.  (6 minutes)

June 2024 REC Release

Paul Rocke is joined by Holly Law as they discuss the changes implemented in the June 2024 REC Release on 28 June 2024. (10 minutes)

April 2024 Extraordinary REC Release

Paul Rocke is joined by Holly Law as they discuss the changes about to be implemented in the April 2024 Extraordinary Release on 12 April 2024. (8 minutes)

Introduction to the REC Webinar

 Paul Rocke is joined by Amelia Bray as they discuss the upcoming Introduction to the REC Webinar taking place on 25 April 2024. To view the full list of topics and register your interest click here. (4 minutes)

Energy Theft Detection Incentive Scheme

Paul Rocke is joined by Nirav Vyas as they talk about the Energy Theft Detection Incentive Scheme (TDIS) as we approach the latest key milestones in the TDIS calendar. (6 minutes)

February 2024 REC Release

Paul Rocke is joined by Holly Law as they explore the Change Proposals about to be implemented in the REC Release scheduled for 23 February 2024. (7 minutes)

Updates on Key Change Proposals

Paul Rocke is joined by Samantha Briggs, Caroline Freimuller and Harriet Truss to provide an overview of some of the key Change Proposals that the REC Change Team is working on, spotlighting two examples of changes that will have significant benefits for consumers. (9 minutes)

ECOES Suggestion Box

Paul Rocke is joined by Sarah Mower from C&C Group, the service provider of the Electricity Enquiries Service. In this podcast, they discuss the ECOES Suggestion Box (located under the users icon in the top right of the screen), and some of the suggestions that users of the EES have written in with. (8 minutes)

REC Portal UX Project Overview

Paul Rocke and Cassie Robinson give an overview of the recently launched project to review the User Experience across the REC Portal and the Digital Navigator. (7 minutes)

December 2023 Extraordinary REC Release

Paul Rocke and Holly Law explore the Change Proposals to be implemented in the December 2023 Extraordinary REC Release. (9 minutes)

Introducing ERIN

Paul Rocke and Roz Timperley discuss ERIN: the newest addition to the REC Digital Navigator. (5 minutes)

Deep Dive Into REC Change Improvements

Sam Briggs and Holly Law delve deeper into the improvements the REC Code Manager is looking to introduce to the Change process that were presented at the Change Improvements webinar. (4 minutes)

REC Code Release - November 2023

Paul Rocke and Holly Law discuss the Change Proposals to be implemented in the REC Release on 03 November 2023 (6 minutes)

Introduction to REC Change Improvements

Paul Rocke and Holly Law discuss the work being carried out by the Code Manager to improve the REC Change Process (5 minutes)

REC Committees Overview and Member Appointments

Paul Rocke discusses the role of the REC Committees, following the appointment of the new Members in September 2023 (6 minutes)

Podcast Relaunch and Communications Refresh

Paul Rocke, of the REC Code Manager, discusses plans to refresh REC Communications as the Code marks its second anniversary (6 minutes)

June 2023 REC Release

Paul Rocke and Steve Brennan (REC Release Manager) provide an overview of the upcoming June 2023 REC Release (5 minutes)

The New Metering Audit Scheme

Paul Rocke is joined by David Haddock from Wilcock Consultants to discuss the Metering Audit Scheme and the impacts on Metering Parties (7 minutes)

The Codes Roadmap

Paul Rocke is joined by Beth Brown from our Technical Services team to discuss what the Codes Roadmap is and the changes that stakeholders can expect to see (6 minutes)

REC and the Role of the Consumer

Paul Rocke is joined by Sue Jackson, our Consumer advocate to discuss how the consumer is put at the heart of what we do and how the new Citizen’s Advice Change Proposal will impact Consumers (10 minutes)

REC Performance Assurance Overview

Anton Moden joins us to discuss all things Performance Assurance and provides an update on the Performance Assurance service (5 minutes)